Customer Return Policy: All returns must be accompanied by receipt within 60 days of purchase. Items must be in their original, unused condition - we do not accept returns on washed or worn garments. Please print, fill out, and enclose a copy of the Copper River Fleece Returns/Exchanges Form in the package (click to view and print). Upon approval, Copper River Fleece will issue your refund in the form of a check which will be mailed to the address you provide. Please allow two weeks for processing.
Customer Exchange Policy: All exchanges must be accompanied by receipt within 60 days of purchase. Items must be in their original, unused condition – we do not accept returns on washed or worn garments. Please print, fill out, and enclose a copy of the Copper River Fleece Returns/Exchanges Form in the package (click to view and print). Upon approval, Copper River Fleece will mail your exchange item(s) to the address you provide. A check for the return shipping is required. For your convenience, a reduced shipping rate is applied to exchanges. Please enclose a check based on the total price of items being exchanged (see exchange shipping chart below).